FAQ’s

Why should I join CASA Physicians Alliance?

CASA Physicians Alliance offers the best prices and terms on pediatric, adolescent, adult, and influenza vaccines. Ordering, shipping, and payment occur through our partners. If you are already ordering directly through them there will be no change in ordering processes. Maintain your relationships with those companies as well as take advantage of any additional offers or discounts they may provide throughout the year.

Is there a membership fee?

No. Your membership is free. CASA Physicians Alliance is designed to provide you with best pricing and more!

Which vaccine companies do you have contracts with?

  • Sanofi Pasteur
  • Pfizer
  • AstraZeneca FluMist
  • Our members also have access to discounted prices with Merck, GSK, and Moderna if they become a member of our sister company National Physician Care (NPC).

Do I need to make volume purchases to see any benefit?

No, our contracts offer discounted prices and the best payment terms. Realize savings on all purchases – large and small!

How do I get specific contract information and prices?

Our terms and prices are confidential, you must login to review. There is no fee to create a login to our site and it does not bind you to anything. In addition to our base prices and bonuses, you may take advantage of any sales or other discounts offered by our partners such as prompt pay and online ordering discounts. Please login / create a login and see our price lists for more details or contact us.

How do I join?

If you would like more information on how to enroll in any of our contracts, please contact us directly and we’ll be happy to assist you.

What if I don’t have or know my account number with Sanofi Pasteur or Pfizer?

Contact us directly to enroll in the contract(s) of your choice. We’ll be happy to assist you with the process.

How long does it take to become a member and start ordering?

  • Sanofi Pasteur: Takes about 7-10 business days
  • Our Pfizer members enroll through the Pfizer Portal and that process takes about 2 days
  • Merck (through NPC) will take about 15 business days

How do I order?

Visit our One-Stop Shop page to order.

Are your vaccine contracts connected?

No, our contracts are separate and independent from each other. Enrollment in one contract does not mean you are enrolled in another contract. Practices may enroll in any combination of contracts that suit their needs. Maximum savings and bonuses are achieved by enrolling in all of our contracts.

What other benefits do your members get?

Currently, we offer access to our Office Depot Business Solutions discount alongside additional Savings Center products and services you use every day.

VaxServe sells Pfizer vaccines, can I purchase those vaccines at VaxServe?

To receive our Pfizer agreement prices and terms for the purchase of any Pfizer vaccine you need to be separately enrolled in that contract, and our members should order directly from Pfizer to ensure that they receive complete CASA contract pricing. Our contract pricing is available through distributors, but they may not reflect the listed CASA Physicians Alliance contract pricing.

How long do I have to stay with one of your contracts?

Our contracts renew automatically, but you may withdraw at any time. Please notify us in writing or by email at info@casaalliance.net if you wish to cancel your enrollment. You will lose any accrued benefits if you withdraw prior to the close of the current contract year. Our contract year runs from July 1st through June 30th.

What happens if I get a “deal” somewhere or purchase competing vaccines?

We offer a very good long term “deal” but we know our prices can be beaten by limited promotions or incentives. Experience has shown us that stability and steady savings outweigh short-term deals and gimmicks over time.

Our contracts give CASA the discretion to declare non-compliant members ineligible for accrued benefits and remove them from the contract.

Can you really tell if I am buying vaccines outside the contract?

Yes, the data is publicly available and we monitor it regularly. It is important for our contract integrity.

Can I be in more than one Physician Buying Group (PBG) at the same time?

No, not for vaccines. By the terms of each contract, you are only allowed to be enrolled with one GPO per contract.

Do we get preferential treatment if vaccines are scarce?

Not specifically; however, we work closely with our vaccine partners to obtain contract adjustments and allocations. We notify our members of any change in vaccine recall or availability issues alongside of our vaccine partners.

What happens if a manufacturer can’t deliver on contracted vaccines?

In a designated “failure to supply” situation we usually arrange a temporary release from the contract terms and/or a compensatory price adjustment.

Can I use a credit card to pay for vaccine orders?

Absolutely. Many of our practices do this, as it generates enormous rewards or rebates on your credit card accounts.

Do I have to change the way I order under your agreements?

No. Our programs are designed to simplify your life, not complicate it. There are no volume requirements in place from us. There is one simple requirement—that members purchase vaccines from contracts they participate in. The ordering and shipment process of vaccines is not altered in any way by participation in our contracts. Ordering, shipping, and payments must be done directly through the respective companies or distributors.

What happens if one of the companies runs a special sale?

We hope you take advantage of it. In addition to our contracted pricing and terms, our members are still eligible to take advantage of any additional discount our partners offer.

My state provides basic childhood vaccines so I don’t use all of the vaccines that you mention in your contracts; can I still participate and get discounts?

Absolutely. This question usually references the newer adolescent and adult vaccines that some states cannot afford to provide. Our prices and bonuses are based on the products you purchase, so this would only be an issue if, for example, you used our contracts to receive great rates on MenQuadfi®, Gardasil®, or Trumenba®, but purchased competing vaccines for the rest of your immunization schedule.

I get a lot of my vaccines for Medicaid or indigent patients through VFC or another state plan. Do I have to use vaccines from your contract partners?

Not absolutely – but why wouldn’t you? Their products are available through all VFC plans. Immunization protocols are complicated enough – why keep two or more sets of stock and schedules?

I see mostly adults, (or women, or subspecialty patients), so I don’t use childhood vaccines. Can I order just the products I need and still get the benefits of your contracts?

Certainly. As long as you are not ordering childhood or adolescent/adult vaccines from another source, we usually waive our requirements.

I have gotten a better price quote on your vaccines from another buying group. How is that possible?

It isn’t as long as you are comparing apples to apples. Your competing quote may include various manufacturer discounts and incentives as part of the base price.

I’m already a CASA Physicians Alliance member. Why don’t I get your prices for all my vaccines?

Although you are a member of CASA Physicians Alliance, you still need to enroll in each contract individually to receive its benefits. Also, please make sure that you are ordering through the approved channels, or your purchases will not be eligible for the contract prices and terms.